If something isn’t right after a cleaning visit, a clear, simple process to report it makes all the difference.

Reach out promptly

Let us know within 24 hours of any issue, giving us the best chance to address it while details are fresh.

Be specific

Describing exactly what wasn’t right helps us resolve it accurately and quickly.

What happens next

Our satisfaction guarantee means we’ll return and fix it at no extra cost. See our hiring guide for more on how we operate.