A short list of questions before booking helps you evaluate a cleaning company properly rather than just going on price alone.
How are your cleaners vetted?
Ask specifically about background checks and training, vague answers are worth questioning.
What’s included in a standard visit?
Get the exact scope in writing or clearly stated, avoiding ambiguity about what you’re paying for.
How is pricing structured?
Confirm whether it’s per hour or per visit, and whether add-ons are clearly priced separately.
What’s your policy if I’m not satisfied?
A confident, specific answer signals genuine accountability. See our hiring guide for more.